Body & Soul’s Closing Dates and Useful Contacts

Posted on: 20th December 2011

Body & Soul will be closed from Tuesday 20th December and will reopen on Thursday 5th January 2012. Below are a number of organisations that we hope will be able to help if you have a problem whilst we are closed. We will respond to all emails when we return but in the meantime:

Emotional Support

Samaritans 08457 90 90 90 (can accept reverse charge calls) / 116 123 (freephone)

Confidential emotional support and a space to talk. The Samaritans accept reverse charge calls from mobiles and landlines, and can call people back if you do not have enough credit on your phone. The Samaritans also has a freephone number that works from all mobiles (apart from Tescos), BT landlines and Co-op landlines. The number is 116 123.

For more information see their website.

Or email:

HIV information and support

Terence Higgins Trust (THT) 0808 802 1221 (freephone)

For information on HIV, counselling and practical support. Opening hours are:

10am-10pm Monday – Friday and 12pm – 6pm Saturday-Sunday

Over Christmas the opening hours are reduced. The dates and times are as follows:

24th December – 12-4pm

25th – 26th December – Closed

27th December – 12-4pm

28th – 30th December – 10-4pm

31st December – 12-4pm

1st January 2012 – Closed

2nd January 2012 – 10-8pm

3rd January 2012 – back to normal hours


If you have Leave to Remain or are a UK resident and are going to be made homeless you can declare yourself homeless at your local housing office. By law they must house you. You will need proof of your homelessness – a letter from your landlord or the person you have been staying with saying that you cannot live there any more is enough. Most boroughs ask that you should have been living in the area for at least 6 months for them to house you.

Shelter 0800 800 4444 (freephone)

If you are homeless or about to be made homeless and need urgent support please call Shelter. Opening hours are:

8am-8pm Monday-Friday

8am-5pm Saturday-Sunday

Local council emergency numbers

To find the emergency or out of hours numbers for your local council please go to:

Refugees and Asylum Seekers

Refugee Council 020 7346 6777 / 020 7346 1061

For information about NASS support (financial and/or housing) please contact the Refugee Council

Domestic Violence

If you are a woman or man experiencing domestic violence and need a safe place to stay or someone to talk to there is a national helpline that is free to call and open all day and night:

0800 200 247 (freephone, 24 hours a day/night)

Organisations supporting women and children fleeing from domestic violence:

Women’s AID


If you have been raped you can contact the Police on 999 and Rape Crisis 0808 802 9999

Opening hours: 12-2.30pm and 7-9.30pm


If you have a non-urgent police query please call them on 101.


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